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Account & Registration
Creating an HPIBet account is straightforward. Go to hpibet.ws/register, fill in your full name, Pakistani mobile number, email address, and date of birth. In step two, choose a username and password. In step three, confirm your payment preference and agree to the Terms and Conditions. The whole process takes under two minutes. You must be 18 or older to register.
No. HPIBet strictly allows one account per person. Duplicate accounts violate the Terms and Conditions and result in all additional accounts being closed, with bonuses forfeited. If you have forgotten your login details, use the password reset function at hpibet.ws/login or contact support via live chat — there is no need to create a new account.
Identity verification (KYC) is required before your first withdrawal — not at registration. You can register, deposit, and play without submitting documents. When you request your first withdrawal, HPIBet will ask for a copy of your CNIC or passport. This is a one-time process. Once verified, all future withdrawals proceed without additional documentation.
Click "Forgot password?" on the login page. Enter your registered mobile number or email. HPIBet will send a reset link to your email or an OTP to your phone. The reset link expires after 15 minutes. If you do not receive the message within a few minutes, check your spam folder. If the issue persists, contact HPIBet support via live chat — a support agent can assist with manual verification.
Contact HPIBet's 24/7 live chat support to request a mobile number or email update. For security purposes, these changes cannot be made directly in Account Settings — they require verification via your existing registered contact details plus CNIC confirmation. The process typically completes within one working day.
Deposits & Payments
HPIBet accepts all major Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT), Visa card, and Mastercard. All transactions are processed in PKR with no currency conversion fees. Mobile wallet deposits via Easypaisa and JazzCash are the fastest, typically confirming in under 60 seconds.
The minimum deposit at HPIBet is Rs 500. This applies across all payment methods — Easypaisa, JazzCash, IBFT, and card. The minimum deposit to qualify for the welcome bonus is also Rs 500. There is no maximum deposit limit imposed by HPIBet, though individual payment methods may have their own daily limits set by the payment provider.
Easypaisa and JazzCash deposits typically confirm in under 60 seconds. NayaPay and SadaPay deposits confirm in 1–5 minutes. Bank IBFT transfers take 15 minutes to 2 hours depending on your bank's processing speed. Card payments (Visa/Mastercard) typically confirm in 2–10 minutes. If a deposit has not appeared after 30 minutes, contact HPIBet support with your transaction reference number.
First, check your Easypaisa or JazzCash wallet to confirm whether the amount was deducted. If deducted but not credited to your HPIBet account, contact HPIBet's 24/7 live chat with your full name, mobile number, transaction reference, and the exact amount. The support team will manually locate and credit the deposit. Do not re-attempt the deposit before contacting support, as this may result in a duplicate charge.
HPIBet itself does not charge any deposit fees. All deposits in PKR are credited to your account at face value. However, your payment provider (e.g. your bank for IBFT, or your card issuer) may charge a small transaction fee on their end — this is outside HPIBet's control. Check with your payment provider if you notice a discrepancy between the amount sent and your wallet balance.
Withdrawals
Easypaisa and JazzCash withdrawals at HPIBet typically complete in 5–15 minutes after approval. NayaPay and SadaPay withdrawals take 15–45 minutes. Bank IBFT transfers take 1–4 hours depending on the receiving bank. VIP Elite tier members enjoy priority withdrawal processing of under 5 minutes for all mobile wallet withdrawals. Withdrawal times may be slightly longer during peak hours or public holidays.
The minimum withdrawal amount at HPIBet is Rs 1,000. Withdrawals can only be made after your KYC identity verification is complete — this is a one-time process using your CNIC or passport. Once verified, you can make multiple withdrawals per day subject to daily limits based on your VIP tier. Standard members have a daily withdrawal limit of Rs 200,000. Higher limits apply to VIP Gold, Diamond, and Elite tiers.
Common reasons for a delayed HPIBet withdrawal include: KYC verification not yet completed; bonus wagering requirements not yet met; withdrawal request submitted outside the standard processing window; a routine security review for large amounts; or a mismatch between the name on your HPIBet account and your registered payment wallet. Contact HPIBet live chat with your withdrawal reference number for a status update on any pending withdrawal.
Yes — winnings derived from bonus play can be withdrawn after you complete the wagering requirement attached to the bonus. For the welcome bonus, the wagering requirement is 30× the bonus amount. Once completed, the resulting balance is treated as real money and can be withdrawn via your preferred payment method. Progress towards the wagering requirement is visible in the Bonuses section of your HPIBet account.
Bonuses & Promotions
New HPIBet members receive a 100% first-deposit match bonus of up to Rs 50,000. The minimum qualifying deposit is Rs 500. If you deposit Rs 5,000, you receive Rs 5,000 in bonus — giving you Rs 10,000 to play with. The bonus is credited automatically after your deposit clears. A 30× wagering requirement applies before bonus-derived winnings can be withdrawn. Full terms are in the Terms and Conditions.
Yes. HPIBet runs regular reload bonuses, daily cashback offers, and seasonal promotions for existing members. Reload bonuses are typically credited within 24 hours of a qualifying deposit and appear in the Promotions section of your account. No coupon code is required for standard promotions — just ensure you meet the minimum deposit threshold. VIP members receive enhanced reload percentages and higher bonus caps compared to standard members.
If a bonus has not appeared in your HPIBet account, check the following: your deposit met the minimum threshold for the promotion; the promotion has not expired; you have not already claimed the same bonus type (e.g. the welcome bonus can only be claimed once); and your account is fully verified. If all conditions are met and the bonus is still missing after 30 minutes, contact HPIBet live chat with your deposit reference and the promotion name.
Yes. HPIBet's promotions calendar includes free spins on selected jackpot slots, weekly cashback on net losses (percentage varies by promotion and VIP tier), and special event bonuses around cricket tournaments, Eid, and other seasonal occasions. Log in and check the Promotions page to see what is currently active for your account. VIP members above Silver tier typically have access to higher-value cashback promotions not available to standard members.
Games
HPIBet's full game library includes: crash games (provably fair, 24/7 rounds), live Baccarat, live Roulette (standard, speed and VIP tables), jackpot slots (500+ titles including progressives), and esports betting covering CS:GO, Dota 2, Valorant, PUBG Mobile, and Free Fire. All games use the same PKR balance — no separate wallets for different game types.
In HPIBet crash games, you place a bet before each round starts. A multiplier begins at 1× and increases until it "crashes" at a random point. Your goal is to cash out before the crash — if you do, your bet is multiplied by the multiplier at the moment you cash out. If you do not cash out before the crash, you lose your bet. You can set an automatic cash-out at a target multiplier. Every round's crash point is provably fair and cryptographically committed before betting opens. Visit Crash Games for more details.
Yes. HPIBet's crash games use a provably fair algorithm — each round's result is committed cryptographically before betting opens, meaning neither HPIBet nor the player can manipulate the outcome after bets are placed. Live casino games (baccarat, roulette) use certified Random Number Generator (RNG) software and are streamed from regulated studios with independent auditing. Slot games are supplied by licensed software providers and carry their certified Return to Player (RTP) figures.
Minimum bets vary by game type. Crash games start from Rs 20 per round. Standard baccarat and roulette tables start from Rs 100 per hand or spin. Jackpot slots typically start from Rs 10 per spin (payline dependent). Esports betting markets start from Rs 100 per selection. VIP and high-limit tables have higher minimum bets. Maximum bet limits also vary by game and are shown in the game interface before you place a bet.
VIP Club
The HPIBet VIP Club has five tiers: Bronze, Silver, Gold, Diamond, and Elite. You earn VIP points every time you place a real-money bet — points accumulate across crash games, baccarat, roulette, slots, and esports betting. As your points total increases, you progress through tiers automatically. Each tier above Bronze offers higher cashback rates, faster withdrawal processing, higher daily withdrawal limits, and exclusive promotions. Diamond and Elite members receive a dedicated account manager. See full VIP details at hpibet.ws/vip-club.
VIP points at HPIBet do not expire as long as your account remains active. An account is considered active if you have placed at least one real-money bet within the last 90 days. If an account is inactive for more than 90 days, VIP point accumulation is paused until the next qualifying bet is placed. Tier status is reviewed monthly — if your points fall below a tier's maintenance threshold, you may be moved to the tier below.
HPIBet VIP Elite is the highest tier and includes: withdrawal processing under 5 minutes for mobile wallet payouts; a dedicated personal account manager available via direct phone line; maximum daily withdrawal limits (Rs 2,000,000+); the highest cashback percentage on net losses; exclusive Elite-only promotions and bonuses; early access to new games; and invitations to special VIP events. Elite status is by invitation or by reaching the points threshold — check the VIP Club page for current requirements.
Account Security
Log in to HPIBet, go to Account Settings, and select the Security tab. Enable "Two-Factor Authentication" and enter your Pakistani mobile number for verification. HPIBet will send a test code to confirm the setup. Once enabled, every future login requires both your password and a one-time SMS code sent to your phone. 2FA can be disabled from the same menu with password confirmation required.
Contact HPIBet's live chat immediately and request an emergency account freeze. The security team will review login logs and identify any unauthorised access. Change your password immediately after the freeze is applied. Do not make deposits or try to recover losses until the security review is complete. HPIBet will guide you through next steps, which may include a full KYC re-verification. HPIBet strongly recommends enabling 2FA after any suspected unauthorised access.
Yes — this is a scam. HPIBet will never ask for your password, full card number, or OTP via SMS, WhatsApp, email, or any messaging platform. Official HPIBet communication comes from @hpibet.ws email addresses and the official platform's live chat. If you receive such a message, do not respond, do not click any links, and report it to support@hpibet.ws immediately. If you shared any credentials in response to such a message, contact support urgently to freeze your account.
Responsible Gaming
Log in to HPIBet, go to Account Settings, and select the Responsible Gaming section. Choose "Deposit Limits" and set your preferred daily, weekly, or monthly limit in PKR. Decreases to deposit limits take effect immediately. Increases or removals require a 72-hour cooling-off period before they apply — giving you time to reconsider. All responsible gaming tools are free and have no effect on your bonus eligibility or VIP status. See the full guide at Responsible Gaming.
Go to Account Settings > Responsible Gaming > Self-Exclusion. Confirming self-exclusion permanently closes your HPIBet account. This action is irreversible — HPIBet retains your identity on an exclusion list and will refuse any future registration attempts. Your real-money balance is returned to your registered payment method. If you need a temporary break instead, use the Cooling-Off Period option (24 hours to 90 days). For immediate help, contact HPIBet live chat — a support agent can apply a cooling-off on your behalf within minutes.
Yes. HPIBet's cooling-off period suspends your account for a chosen duration: 24 hours, 3 days, 7 days, 30 days, or 90 days. During this time, you cannot log in, deposit, or bet, and all marketing communications are paused. When the period ends, your account does not automatically reopen — you must actively contact HPIBet support to reactivate it. This extra step is intentional and helps prevent impulsive reactivation.
Esports & Online Casino
HPIBet's esports betting section covers CS:GO (CS2), Dota 2, Valorant, PUBG Mobile, and Free Fire — the titles most followed by Pakistani esports fans. Markets available include match winner, map winner, total rounds/maps, and first kill. Both pre-match and live in-play betting are available, with odds updated in real time during live matches. New titles are added based on community demand.
HPIBet's online casino section covers all casino-type games: live table games (baccarat, roulette), jackpot slots, and crash games. Each game section has its own dedicated page — Baccarat, Roulette, Jackpot Slots, and Crash Games — but all share the same PKR account balance. The esports section is separate and covers bet markets on competitive gaming events rather than casino-format games.