HPIBet – Privacy Protected for Every Pakistani Player
Your personal data is handled with the same care we apply to every part of the platform
Your privacy is not something HPIBet treats as a legal formality. This policy explains plainly what data we collect, why we collect it, how it is stored, and what rights you have over it as a Pakistani player. Read it once — it will answer most of the questions you might have about how HPIBet handles your personal information.
Six core commitments that govern how HPIBet handles your personal data.
This Privacy Policy applies to all users of hpibet.ws. By registering an account or using HPIBet's services, you confirm that you have read and understood this policy. It forms part of our agreement with you alongside the Terms and Conditions.
HPIBet operates hpibet.ws as an online casino and sports betting platform for Pakistani players. As a data controller, HPIBet is responsible for the personal data you provide when you register, deposit, play, or contact us. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what control you have over it.
We understand that Pakistani players have legitimate concerns about online data privacy. Sharing personal information with any online platform requires trust, and HPIBet earns that trust through transparency rather than through fine print. This policy is written to be read and understood, not to be a legal document that obscures your rights.
If you have a question about this policy that it does not answer, contact HPIBet's support team at support@hpibet.ws. A real person will respond — not an automated system — with a clear answer to your specific question.
When you create an HPIBet account, we collect the information you provide in the registration form. This includes your full name, date of birth, mobile phone number, email address, and the payment method you intend to use. This information is required to create your account and to verify that you meet the minimum age requirement of 18 years.
Before your first withdrawal, HPIBet is required to verify your identity. For Pakistani players, this typically means providing a scan or photograph of your Computerised National Identity Card (CNIC) or passport, and in some cases a proof of payment method. This data is used only for the purpose of identity verification and is retained only as long as legally required.
HPIBet records all financial transactions associated with your account — deposits, withdrawals, bonus credits, and wager amounts — in PKR. Full payment card or bank account numbers are not stored by HPIBet; we store only the reference information needed to process and record transactions. Your Easypaisa or JazzCash wallet number is stored in tokenised form.
HPIBet logs your gaming activity, including games played, bets placed, outcomes, session duration, and login times and locations. This data is used for account security, responsible gaming monitoring, dispute resolution, and platform improvement.
When you visit HPIBet, your browser or app automatically sends technical information including your IP address, device type, operating system version, browser type, and screen resolution. This data is collected automatically and is used for security monitoring, fraud prevention, and ensuring the platform works correctly on the range of devices Pakistani players use.
| Data Category | Examples | Required | Retention Period |
|---|---|---|---|
| Registration | Name, DOB, phone, email | Required | Duration of account + 5 years |
| KYC / Identity | CNIC, passport scan | Required | 5 years post-account closure |
| Financial | Transaction history, wallet refs | Required | 7 years (financial regulations) |
| Activity | Game logs, bet history, sessions | Required | 3 years post-last activity |
| Technical | IP address, device info, browser | Automatic | 90 days standard |
| Marketing preferences | Email opt-in/out, promo history | Optional | Until opt-out + 1 year |
HPIBet uses your personal data for specific, legitimate purposes. We do not use data collected for one purpose to perform another purpose without informing you. The primary uses of your data at HPIBet are:
HPIBet does not use your data to make automated decisions that significantly affect your account without human review. Automated systems may flag activity for review, but account suspensions and bonus forfeiture decisions are reviewed by a human before being actioned.
HPIBet processes your personal data on the following legal bases, depending on the specific processing activity:
HPIBet shares your personal data only with third parties where it is necessary to deliver the services you use or to meet legal obligations. We do not sell your data. The categories of third parties with whom HPIBet may share your data are:
Your payment-related data is shared with the payment processors that handle your PKR transactions — Easypaisa, JazzCash, NayaPay, SadaPay, and bank transfer operators. Each processor receives only the data necessary to process your specific transaction. All payment processors used by HPIBet are required to maintain equivalent data protection standards.
HPIBet uses specialist KYC service providers to assist with identity verification. When you submit your CNIC or passport for verification, that document may be processed by the KYC service provider's system. The provider receives the document for verification purposes only and may not use it for any other purpose.
Game software providers whose titles are available on HPIBet may receive your anonymised or pseudonymised gaming activity data for their own analytics and RNG certification purposes. They do not receive your personally identifiable information except where specifically required for jackpot verification or dispute resolution.
HPIBet will share your personal data with law enforcement, regulatory bodies, or courts where we are legally required to do so. This includes responses to valid legal process and compliance with applicable anti-money laundering reporting obligations. HPIBet will not notify you in advance of such disclosures where doing so would be unlawful or would interfere with an ongoing investigation.
HPIBet will never share your personal data with advertisers, data brokers, or marketing aggregators. If you receive marketing from a third party claiming to have received your data from HPIBet, this is fraudulent. Report it to HPIBet support immediately.
HPIBet uses cookies and similar technologies on hpibet.ws to make the platform work correctly and to understand how it is being used. Here is a breakdown of the cookie types in use:
You can manage cookies through your browser settings. Disabling essential cookies will affect your ability to use HPIBet. Disabling analytics or preference cookies will not prevent you from accessing any platform feature.
HPIBet retains your personal data for as long as it is necessary to fulfil the purposes for which it was collected, or as required by law. The specific retention periods for each data category are shown in the table in Section 2. Key retention points:
When your data is no longer needed and the retention period expires, HPIBet deletes or anonymises it securely. Anonymised data that cannot be re-linked to you may be retained for statistical or platform improvement purposes without a fixed expiry.
HPIBet implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration. Key security measures include:
No system is completely immune to security incidents. In the unlikely event of a data breach that affects your personal data, HPIBet will notify you as soon as reasonably practicable with information about what data was affected and what steps we are taking in response.
As an HPIBet member, you have the following rights in relation to your personal data. To exercise any of these rights, contact HPIBet support at support@hpibet.ws. We will respond within 30 days of a verifiable request.
HPIBet may send you promotional communications about bonuses, new games, tournaments, and platform news — but only where you have given your consent to receive them. Consent is obtained separately for different channels: email marketing, SMS notifications, and in-app notifications.
You can withdraw your consent to marketing communications at any time by: clicking the unsubscribe link in any marketing email; updating your notification preferences in account settings; or contacting HPIBet support and requesting marketing opt-out. Withdrawal of marketing consent does not affect your account status or your eligibility for standard account bonuses — it only stops you receiving promotional communications.
Transactional communications — such as deposit confirmations, withdrawal notifications, and support responses — are not marketing communications. HPIBet will continue to send these regardless of your marketing preferences because they are necessary to operate your account.
HPIBet is strictly an adults-only platform with a minimum age of 18 years. HPIBet does not knowingly collect or process personal data from individuals under the age of 18. If HPIBet becomes aware that a minor has provided personal data or created an account, the account will be immediately closed, all data will be deleted, and any financial balances will be returned to the payment source.
If you are a parent or guardian and believe your child may have accessed HPIBet, please contact HPIBet support immediately at support@hpibet.ws. HPIBet takes underage access seriously and will act without delay on any credible report.
HPIBet's services are provided through infrastructure that may be located in multiple countries. Where your personal data is transferred outside Pakistan, HPIBet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.
Game software providers and some technology infrastructure partners operate internationally. Data transfers to these parties are governed by contractual data protection clauses that require the receiving party to maintain appropriate security and privacy standards. HPIBet does not transfer your data to any country or entity that cannot provide adequate protection.
HPIBet may update this Privacy Policy periodically to reflect changes in our practices, new services, or applicable legal requirements. Material changes — those that significantly affect your rights or how your data is used — will be communicated by email to your registered address at least 14 days before taking effect.
Minor updates such as clarifications, corrections to typographical errors, or reformatting that does not change the substantive content may be made without prior notice. The version number and date at the top of this policy reflect the most recent update. Archived versions are available on request from HPIBet support.
Continued use of HPIBet after the effective date of a Privacy Policy update constitutes your acceptance of the revised policy.
For any question, concern, or request related to this Privacy Policy or HPIBet's handling of your personal data:
HPIBet Data & Privacy Enquiries
Email: support@hpibet.ws
Subject line: "Privacy Request – [your username]"
Response time: Within 30 days for formal data requests · Within 24 hours for general privacy questions via live chat
Please include your full name, registered email address, and a clear description of your request. HPIBet will acknowledge receipt within 48 hours and provide a substantive response within 30 days.
Now that you know how HPIBet handles your privacy, register with confidence. Create your free account, deposit via Easypaisa or JazzCash, and start playing — your data stays yours.
HPIBet is committed to the wellbeing of all players. If gaming is having a negative impact on you or someone you know, please visit our Responsible Gaming page for support tools and resources. HPIBet is strictly for adults aged 18 and above.
